Shipping Policy
🚚 Shipping Policy
Effective Date: August 01, 2025
At CottonBeans, we aim to deliver premium home décor and textile products to your doorstep across Pakistan — safely, efficiently, and affordably 🇵🇰. Please review our shipping policy to understand how your orders are processed and delivered.
📦 1. Nationwide Delivery
We proudly ship to all major cities and regions in Pakistan, including:
Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi
Multan, Peshawar, Quetta, Sialkot, Gujranwala, and more!
No matter where you are, CottonBeans will get your favorite home essentials to you 💫
🚛 2. Courier Services by Location
We work with multiple trusted courier partners to ensure reliable delivery based on your area:
| Region / City | Courier Partner |
|---|---|
| Lahore, Faisalabad | Leopards / Trax |
| Karachi | TCS / Swyft |
| Islamabad / Rawalpindi | BlueEx / M&P |
| Other major cities | CallCourier / Rider |
| Remote or rural areas | Pakistan Post / TCS |
💡 Our system automatically selects the most efficient courier based on your location for timely delivery.
⏱️ 3. Order Processing Time
🕒 Orders are processed within 1–2 business days after payment confirmation
Orders placed on weekends or public holidays will be processed on the next working day
📅 4. Estimated Delivery Time
Delivery time varies by location:
| Location | Estimated Delivery Time |
|---|---|
| Punjab (major cities) | 2–3 business days |
| Sindh & KP | 3–5 business days |
| Balochistan / Remote Areas | 5–7 business days |
Note: Delivery may be delayed due to weather, political situations, or courier-specific issues.
🧾 5. Tracking Your Order
Once your order is dispatched, you’ll receive a tracking number via email or SMS.
🔍 Use it to monitor your parcel’s journey in real-time on the courier’s website.
⚠️ 6. Failed Deliveries
If delivery fails due to any of the following reasons, re-delivery may incur additional charges:
❌ Incorrect address
❌ Recipient unavailable at the time of delivery
❌ Phone number not reachable
📞 Please ensure your contact and address details are accurate before placing an order.
🎁 7. FREE Shipping Offer
We love rewarding our customers!
🆓 Enjoy FREE standard shipping on orders above PKR 5,000 (after discounts, excluding coupon codes) across Pakistan.
💳 For orders under PKR 5,000, shipping charges will be calculated at checkout based on your location.
📌 Need Help?
Have questions about your shipment or delivery status? We’re here for you:
CottonBeans – Customer Care
📧 Email: support@cottonbeans.com
📞 Phone: 0329 0899188
